Sunday, 30 April 2017

IBM Content Manager (CM8) is ready for Digital Enterprise – are you ready?

IBM Content Manager is evolving to meet the needs of the changing workforce and enterprise. Used by several large global clients, like banks, insurance companies and government agencies, IBM Content Manager is expanding to support business processes that span cross-company boundaries in the digital enterprise.

IBM Tutorials and Materials, IBM Cloud, IBM Guide

To serve your customers, citizens, vendors, and partners more effectively, content management systems can no longer be confined to users inside the organization’s boundaries. The ecosystem of modern organizations expects business processes to span cross-company boundaries and firewalls. Content collaboration between users inside the organization, as well as with users external to the organization is now common. Similarly, employees of an organization now expect to access and use content management system not only from their office desktop or laptop, but remotely as well. Today’s mobile workforce expects content management systems to permit mobile access and provide applications with a mobile interface.

New capabilities of IBM Content Manager (CM8) for Digital Enterprise include:

  • Native iOS and Andriod apps for IBM Content Manager: IBM Navigator Mobile for iOS and Android are now available at Apple iTunes and Google Play stores. Each of these is a native application with support for auto layout and adaptive view and can be configured for IBM Content Manager repository.
  • Mobile SDK and samples for iOS: Are you ready to develop your own mobile apps that need to access content in IBM Content Manager? Download the SDK and mobile samples from here.
  • IBM ECM Mobile apps for use with IBM Content Manager: Datacap Mobile and IBM Case Manager Mobile are available for use with IBM Content Manager.
  • Extend the reach of your content across organizational boundaries: With IBM Content Navigator, which ships with IBM Content Manager, you can easily enable collaboration between users within your organization. With available integration of IBM Content Navigator with Box, you can now also easily enable collaboration with users outside the organization such as vendors, customers, contractors, etc. A separate subscription to box is required.
  • IBM Content Manager on Cloud: IBM Content Manager Enterprise Edition is now available on Cloud on a subscription basis. It comes with implementation of IBM Content Manager Enterprise Edition with IBM Content Navigator on Cloud. Separate services are available to migrate your existing content to the Cloud. Implementation of IBM Content Navigator comes standard with IBM Content Manager Enterprise Edition on Cloud. In addition, IBM Content Navigator on Cloud can be configured to access content not only from IBM Content Manager Enterprise Edition on Cloud, but also from your on-premise deployment of IBM Content Manager, IBM Content Manager OnDemand or other IBM ECM Content Repository. For more information about IBM Content Manager Enterprise Edition on Cloud, see this link.
  • Content Security: Establishing security of content is paramount. IBM Content Manager Enterprise Edition Vv8.5 Fixpack 3 provides the capability to encrypt content when you add content to a repository or modify existing content. With Content Manager Enterprise Edition  v8.5 Fixpack 6, a new Encryptor utility makes it easy to encrypt all of your existing content in one place. There is no need to migrate or replicate your content to another resource manager.

Sunday, 23 April 2017

Why Upgrade to IBM Content Manager OnDemand (CMOD) v10.1?

Recently released version of IBM Content Manager OnDemand (CMOD) v10.1 has been long awaited and it contains several new innovations. CMOD is known for legendary compression and really packing in information when storing content. Did you know it can further lower the cost of storage? For example, with CMOD v 10.1 now you are able to use Cloud Object Storage (Amazon S3 or IBM Cloud Object Storage) to further reduce storage cost. There are several more exciting features in v10.1 that customers have been waiting for.

IBM tutorials and Materials, IBM Guide

Here is brief information about new capabilities introduced in IBM CMOD v10.1. For more information on IBM CMOD v10.1 for Multiplatform, see the product documentation here. For more information on IBM CMOD v10.1 for z/OS, see the product documentation here.
  • Active-Active High Availability: configurations previously available only on z/OS platform is now available for Multiplatforms users also. DB2 PureScale, or Oracle RAC or Microsoft SQL Server with Windows Clustering Service is required to build Active-Active high availability configuration.
  • Encryption of Content in Storage: CMOD can be configured to encrypt the content in storage to provide additional level of security. No additional special hardware or software is needed for content encryption.
  • Cloud Object Storage: CMOD for Multiplatforms now provides expanded choice of storage regardless whether you have CMOD on-premise or on Cloud. CMOD has native support for IBM Cloud Object Storage (formerly known as Cleversafe), Amazon S3, SWIFT OpenStack Object Storage and Hadoop Distributed File System (HDFS). No additional software such as TSM (now IBM Spectrum Protect) is needed to use any of these storages. On-premise users can have IBM Cloud Object Storage in their own data center or they may use it via public cloud or with dedicated Cloud storage option.
  • Document Hash: CMOD can now store documents along with 256-bit digital hash or digital signature, which helps in confirming document stored have not been altered or tampered with.
  • Unique Document ID: Each document stored in CMOD now has a unique DocumentID that allows document to be uniquely identified without referencing any other metadata.
  • Cross-platform availability of OS/390 indexer: OS/390 indexer previously available only on z/OS and AIX platforms is now available on all platforms. With that z/OS users of CMOD who are considering to move their workloads to other platforms or to CMOD on Cloud can do so without loss of any function.
  • Simplified pricing and packaging of optional features: Optional features of CMOD previously available only individually with PVU pricing for Multiplatforms or per establishment pricing for z/OS are now available in a new single package with simplified flat pricing on ‘per Install” basis. The new package is called Premium Feature Pack. For Multiplatforms, the Premium Feature Pack includes On Demand Distribution Facility, Enhanced Retention Management, Full Text Search and PDF Indexer. Single license of Premium Feature Pack entitles customers to use the included features with single Content Manager OnDemand instance. Premium Feature Pack is also available for iSeries and for z/OS. To use the features included in Premium Feature Pack, CMOD v10.1 is required.

Wednesday, 19 April 2017

A New Rich Text Editor for IBM Connections

The 5.5 release of IBM Connections includes a new editor that’s available as an optional installation. is a JavaScript-based editor that is faster and more versatile than either the default editor (based on CK Editor) or EditLive!, the optional Java-based editor. Both and EditLive! are adapted for IBM Connections by our business partner Ephox.


The new editor provides many advanced features that content creators are looking for, such as:
  • Clean copy/paste from Microsoft Word documents, including images
  • Copy and paste or drag-and-drop images directly into the editor – from your desktop, from a file, from anywhere
  • Easily embed social media URLs to create an interactive experience directly in the editor
  • Spell check as-you-type, including autocorrect features
  • HTML code view with syntax highlighting and code completion
  • No requirement for a Java plug-in
  • Full-screen support – expand the editor to full screen when you need it
  • Markdown support – add formatting syntax as you type
The social media capabilities of the editors simplify the process of adding media so users never have to see an object or iFrame tag.

IBM Tutorials and Materials, IBM Social Software

Copy and paste text and images0

With, it’s easy to copy text directly from Microsoft Word while retaining major formatting such as headers and fonts. And your Word images are faithfully copied into too. offers the option to keep the formatting of the Word document:

IBM Tutorials and Materials, IBM Social Software

Pasting Microsoft Word content into

Insert media from the Web

When you’re creating content in IBM Connections, offers a variety of options such as cut, paste, undo, redo, link content, and more.

The Insert Media option allows you post content from the web into the editor and display the content in-line. You can embed and play videos and even interact with content from sites like SlideShare without leaving the page you are on.

Inserting media with

IBM Tutorials and Materials, IBM Social Software

Editing images

When you’re working with images, use the contextual menus in to view additional options to change the image’s width, height, and Alt Text properties:
The image context menu in

Spell Checking and Accessibility includes a spell checking service that checks your spelling as you type:

Spell-check as you type:image

If you disable autocorrect or if you have misspelled text, misspelled words are underlined in red. Selecting the word brings up a menu with the available spelling options.

Additional Information

Learn more about the differences between the three rich text editors available with IBM Connections 5.5 in the IBM 

IBM Tutorials and Materials, IBM Social Software is available for download in the Ephox Editors for IBM Connections package at Passport Advantage.

Tuesday, 11 April 2017

Protecting Sensitive Data with Role-based Redaction Capabilities

Protecting Sensitive Data with Role-based Redaction Capabilities

While IBM and Datacap have always stressed the importance of both processing and security needs, we have been looking for ways to bring them together in better ways.  One step towards that goal is to offer our existing redaction functionality in a role-based capacity.

IBM Tutorials and Materials, IBM Guide, Enterprise Content Management
The idea is that now you can adapt the automated business process to accurately remove Personally Identifiable Information (PII) and Protected Health Information (PHI) from documents depending on processing and security needs. Role-based redaction ensures that the information processing staff see only the information they need to see, while redacting content that is inappropriate for their role or level of security clearance. Thus, fewer copies of sensitive data are distributed throughout the organization and the responsibility of redaction is automated by the system, rather than the individual, reducing risk.

How It Works:

With the ability to define redaction for specific groups of people within the same task, the number of tasks to verify are decreased.  The redaction, or multiple redactions, are based on the Roles (LDAP groups) of the individual logged in to handle the task.  This allows for a staggering array of options at design time to meet any requirement for redaction.

Anyone with Personal Health Information concerns can redact all PHI from a document permanently, or only during verification.  This would allow the business process owner and security professional to set criteria for local groups versus off-shore groups.  The information can be redacted for off-shore roles that need to process non-medical information such as billing. Conversely, the redaction can be removed for local roles that need to process the medical information across the entire document.  Third or even fourth parties could have different redaction needs on the same document. Within the same ‘Verify’ step or across numerous steps, based solely on the login of the user processing the document, the system will know how and where to apply the redactions, defined by the Datacap expert, to multiple document types.

How to Get Started:

Download this infographic to see why safeguarding sensitive data and the privacy of customers, citizens and patients are critical.

Thursday, 6 April 2017

IBM PGI Program successfully driving channel enablement!


Arrow ECS is one of the leading distributors for IBM technology. As such, partner recruitment and enablement is critical to our business.

After a period of retirement, IBM reinstated the Partner Growth Incentive (PGI) Program within Europe in mid 2016. Arrow was keen to convince IBM of the merits of such a program. As illustrated below, the PGI Program has been –and continues to be– an effective tool in enabling Business Partners to drive the implementation of IBM SYSTEMS solutions further and more effectively than ever before.